How to

How to Enable Text in Webex Text

How to Enable Text in Webex Text

Closed Text in Cisco Webex is not like other apps.

Cisco Webex is one of the most popular video conferencing applications out there. Many organizations and schools use it to conduct meetings and online classes to deal with things during this unusual time. One of the great things about video conferencing is that you can have closed texts in real-time, an area where it goes beyond the alternative – physical encounters.

Do you have a bad connection that affects your ability to understand audio from other people or meeting participants have a hearing loss, closed text can be useful in all situations. Most software has automatic closed captions that use speech intelligence, but those on Webex are a little different. It also has automatic closed captions, but there are some strings attached. So, let’s dive in and see what.

Closed Text in Webex

The closed text system currently owned by Webex is not automatic. When you have closed closed text on Webex, users, generally designated captions, can manually copy audio in the text pane.

Enabling closed text in a meeting is a piece of cake. Open the ‘Meeting’ option in the menu bar on the meeting screen and select ‘Options’ from the menu.


A dialog box will open, and the ‘General’ tab will open by default. Click on the checkbox next to ‘Enable Closed Captioning’ to select it and click ‘OK’ to save changes.


The panel for ‘Closed Captions’ will appear to the right of the meeting window as other panels in the meeting. You can write text in this closed text box.


Now, this closed text system only works when someone manually copies the contents of the meeting. So, in general, you must have a captionist appointed at the meeting for that purpose. So, after you activate the written text, you need to assign the person to their role as the author of the text.

To assign roles to participants, go to the participant panel, and right-click on the participant’s name to whom you want to assign this role. Then, open ‘Change Role To’ in the right-click menu and select ‘Closed Captionist’ from the sub-menu.


Participants can now write in closed text boxes and fulfill their role as meeting text writers and meeting texts for those who need them.

How does Auto Closed Text work in Webex?

Cisco Webex now adds automatic closed captions to its tool shed. “Why do I feel someone is coming?” Because there is. Closed text automatically comes to Webex but with a few strings attached.

Webex added a new digital AI meeting assistant to the Webex meeting, which will be available to users later this year and is currently in the trial phase. Part of AI assistant capability includes meeting capture using advanced voice technology to accurately capture conversation-to-text in real time.

The AI meeting assistant will only be available with a paid package and that too as an add-on, so here’s your catch. Cisco says you will be able to add it to your package later this year.

To enable closed captions, click on the ‘Closed Caption’ icon next to the meeting assistant icon in the lower left corner of the screen.


So that’s that. Full overview of closed texts in the Cisco Webex Meeting ecosystem. You can have closed captions in meetings on Webex, but they are only useful if there is a designated captions present in the meeting to provide real-time texts. You can also include text if you record the meeting later.

Automatic texts will be very good when they finally come to Webex. But because Cisco hasn’t yet announced prices for AI meeting assistants, we have to wait and see if it’s worth to have this additional feature when it comes.

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